Reduce Your Carbon Footprint
Lowering the heat on your thermostat can help reduce your impact on the planet by shrinking your carbon footprint by an estimated 4,000 pounds of carbon annually per person. We’re proud to offer heated home products that help to reduce environmental impact.Learn More
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Please make sure you scan our User Guide from your box or manual. This will provide step by step directions to getting your product connected to Wifi. If you are still experiencing difficulty, please contact our customer service team at firstname.lastname@example.org or call (888) 927-2952 for assistance.
If you have confirmed that the internet connection is not the issue and your product is not responding, please contact our customer service team at email@example.com or call (888) 927-2952.
Once your product is connected to the internet, you are able to use Alexa or Google Assistant for voice enabled commands. For Alexa, you can search for Warmee in the skills and games section on your Alexa app. For Google Assistant, simply hit the gear icon and search Warmee on the top of the screen. For both, you can follow the directions to install RH Sleep as a connection.
First, navigate to your product in the product list. Make sure the time and heat are set as expected and that the product is on. If this is ok, then please make sure that wire cable connections to the product are properly secured.
Make sure that your product is plugged in securely. If that is ok, please check your home wifi to make certain that the wifi connection is working properly.
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